Archives: <span>News</span>

Recently I asked my fellow business owners, what are some of the myths that they believed or have heard, before they went into business. Some I find funny, others I hear all too often. 1. You can take time off whenever you want/ you have a very flexible schedule. Ha don’t we wish. As a...

Customer service is not about you the business, it is about keeping your customer happy and continuing to do business with you.  86% of customers report they will quit working with a company if they feel they were treated poorly.  An unhappy customer will tell 9 people minimum of their dissatisfaction. To obtain a new customer will...

When I first started in business, I thought I needed to pack my schedule everyday to feel like I was truly working. Down time was just not acceptable to me, my thought process was the busier I was the more successful I must be. The problem comes in that I was so busy running around I...

Starting a new business can be very difficult, on average it takes three to five years to reach a comfortable level of success. After you have put a lot of hard work into your new business, you get to a point where you want to reach the next level. This can be a bit difficult...

For the past 10 years I have heard mixed reviews on who I should be. Some say I need to be more serious, some say I need to be me. This can get very confusing. Deep down I think we all want to be liked, we want to be part of the “cool” group. But...

No one knows everything. Seems unlikely sometimes though right? There is always those few people who are so confident in everything they do. They just shine confidence. Nothing seems to phase them. Meanwhile you sit in the corner afraid to speak up. You just lack self-confidence.  If only you could be just like them. What...

RWN’s prestigious Businesswomen’s Awards are presented annually to local women who have worked full-time in their current career fields for fewer than 10 years and who have successfully demonstrated their professional influence in that field through accomplishments, career growth, advancement, innovative and creative thinking and initiative at work and in the community. The awards will...

Please join me for, Strategy, Culture and Profits on July 15, 2015 from 7:30am -10:00am.  This program is sponsored by the Genesee Valley Chapter of The Society for Human Resource Management. The program is pertinent to all areas of a business, as well as to HR, so feel free to bring others you work with, or recommend this...

Many of us have full schedules. We run to the office and work all day. Sometimes past 5pm, then we run home to take care of the kids and the family. Often times staying up late into the night to finish everything. We are constantly on the go. This can be very draining. While we...

Asking for help can be difficult. Many may see this as a sign of weakness. Asking for help needs to be seen as a sign of intelligence and security. You are secure in who you are enough to know that you need to surround yourself with smarter people. If you still feel nervous about asking...